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May15

Blogging for Business Conference in June

The Blogging for Business Conference will be Friday, June 6th in Salt Lake City. They’ve got a great lineup of speakers coming in to talk about how businesses can join the conversation and be heard in the current (and future) consumer focused media world.

Speakers include:
Brian Critchfield
Charlie Craine
Christopher Barger
Cydni Tetro
Dave Bascom (yours truly)
Jake McKee
Jason Brown
Rand Bateman
Naked Jen
Laura Moncur
Shannon Johnson
Tom Pick

I’m excited to be a part of this event. If you’re anywhere along the Wasatch Front, you should plan on being at the Blogging for Business Conference on June 6 in Salt Lake.

I’ll see you there!

Apr26

Recession-Proof Marketing Tips

Many economists think we are already n the middle of a recession, or we’re quickly heading into one. I’m no economist, but it’s obvious that things are definitely tightening up. Gas prices are sky high. The housing crisis and credit crunch have people worried. Many companies are cutting back on their marketing spending, just as a precaution.

In uncertain times, you’ve got to tighten up the marketing budget, right? Actually, no. The smart marketers understand that this is the time to crank up your marketing efforts. Why? If there is a smaller pie, you’ve got to fight harder for your share. Secondly, if you do it right, you can swoop in and grab up market share while your competitors are huddled in the corner in the fetal position.

I’m not telling you to spend like it’s 1999. You’ve got to be smart about where you spend your marketing dollars. Your specific marketing/media plan will depend on your target market and your specific objectives, but generally, you should focus on measurable, direct impact marketing media. Start with the stuff that will bring in actual sales now, not feel-good branding campaigns that might yield sales at some future date.

Here are a few tried and true marketing tactics that you can use to succeed in good times or bad:

Search Engine Optimization
If your website shows up on the first page of results for your keywords, you will get a constant flow of customers who are looking for exactly what you have to offer. Aside from the increased traffic and sales, owning the organic search listings builds your reputation as a leader in your industry.

PPC Search Marketing
Pay per click search advertising offers a lot more targeting control than organic search. Sure, you have to pay for every click, but you’re only paying for the clicks you want. Plus you can limit your campaign to specific geographic regions or time of day. Have a professional set up and manage your campaign and you’ll see a huge difference in results. Make sure you’re using the right match types, including applicable negative matches to weed out the junk.

PPC Contextual Advertising
Many people assume that content network ads don’t perform as well as search. This is true some of the time, but not always. Average cost per click is often lower with contextual ads, so you can achieve comparable results to your search ads even if the conversion rate is lower. However, just because you can display your search ads in the content network doesn’t mean you should. Since people seeing these ads didn’t necessarily search on your keywords, you need to use an ad that matches their frame of mind.

Affiliate Marketing
Get 1000’s of websites to promote your wares and only pay for completed sales. That’s the allure of affiliate marketing. It’s a lot harder than it sounds to get it right, but if you are generous with your payouts and treat your affiliates right, this channel can make a huge impact to your company’s sales numbers.

Email Marketing
Build a list of customers and prospects and send them valuable information, and good offers. Customize your offers to their specific needs and let them know how you can help them. This is a good time to maximize your house list and nurture your relationships with existing customers. They say it costs 10 times more to acquire a new customer than to sell to an existing customer, so it’s a no brainer.

Joint Ventures
It’s smart to use your own customer list to its fullest, and it’s also smart to leverage the loyal customer base of partner companies. Pay your partner a commission for sales they generate, or cross-promote their products to your customer list.

Direct Mail
Response rates for direct mail campaigns are way down, and non-targeted campaigns are usually a waste, but if you target the right list with the right message and the right offer, DM can be golden. If all your competitors are sending email, a personalized letter in the mail will stand out.

Customize your marketing plan to meet your objectives. Test EVERYTHING. Ditch the stuff that doesn’t work and increase spending on the stuff that works. Don’t let the stupid recession get in the way or reaching your success!

Apr20

Matt Cutts Does Domain Roundtable

Matt Cutts made an appearance today at the Domain Roundtable conference. Matt started things off with a few introductory comments, then spent most of the time answering questions from the audience and from questions that people sent in ahead of time.

Here are the highlights of what he discussed:

The primary litmus test for whether something is acceptable, ask yourself, “What is the regular user looking for?”
-Does it add value for the customer?
-Will they be happy to find this site?
-Is it relevant?
-Is the content unique?

He talked about how there are lots of great reasons to buy domains, but not as many domainers want to actually design and build out sites around the domains. He gave some examples of parked pages that don’t really add value, gmhs.com, earthday.org.

He mentioned ajaxian as a site that has great content even though their domain isn’t generic/premium. It’s a multi-author blog about all things AJAX.

Someone asked about duplicate content/stolen content. Matt said Google keeps track of when/where they first find content, and they do a pretty good job of rewarding the original source of the content and not the thieves’ version of the content. There was an attorney in the audience who was asking about DMCA requests and Matt referred us to the DMCA process with Google, and admitted that this stuff is outside his area of expertise.

When somebody asked about moving a site to a new domain, he recommended reading the recent post about moving a site on the Google Webmaster blog. He said people often overlook the suggestion to test the redirect with a small part of your site first (subdomain or directory), and it works smoothly and quickly, you will be fine to do the 301 redir on the whole site.

The question came up about whether it matters which TLD (top level domain) you’re using. For example, do .com domains carry more weight than a .net, .us, .info, etc. He said that TLD doesn’t matter–that’s the way Larry and Sergey originally designed the Google algorithm. The algorithm doesn’t care where the page is located, it’s all about pagerank (LINKS) of the particular page. At the end of answering this question he did admit that they might have started to look at particularly cheap (and spammy) TLDs differently than other TLDs–or they might start considering TLD in their algorithm if they’re not already doing so.

Regarding interlinking between sites, he said it’s fine to interlink if the sites are related, but he said not to overdo it. When pressed, he said over 10 sites interlinking might be asking for trouble. He said it would also be ok to break out your network of sites and interlink sites within a certain category. The specific example was a network of local sites, and Matt said you could either have a single portal with links to all the geo-portals, or maybe interlink between all the various plumbing sites.

Matt mentioned that sites don’t automatically get pagerank just for existing. They need backlinks to get pagerank. Also, he said if you have a network of sites and add a bunch more sites, it’s like spreading the same amount of peanut butter across a bigger piece of bread. In that case, each site in the network gets a smaller share of the pagerank distribution.

On expired domains, Matt said Google tries to reset pagerank/links for all expired domains to zero when they are registered by someone new. They don’t try to penalize the expired domain, but they also don’t want to give credit for the previous owner’s links.

He said keywords in the domain carry weight with users, and for this reason, Google also gives some weight to a keyword in the URL and/or domain name.

I don’t have the question in my notes, but something prompted Matt to mention Google Ad Manager, which I wasn’t familiar with (who can keep up with Google’s products?). It’s an ad serving solution that’s free and lets you serve ads on your site. You can serve up adsense ads, but you don’t have to, or you can use Adsense as your backfill for any unsold inventory.

Matt suggested doing a site: search to check if a domain is indexed before buying the domain. He also talked briefly about webmaster tools and how to submit a reinclusion request if needed.

Matt was asked what is the best way to park your domains without ticking off Google. He replied that Google can detect any change in content as it recrawls the site, so it’s fine to park a domain with a simple PPC parked page or whatever, and then when you start building out the site, Googlebot will notice and start indexing the site as quickly as possible. He also made the obligatory recommendation for using nofollow for links on parked pages, “just to be safe,” and then he explained what nofollow does and how it is used.

He suggested reading and abiding by the webmaster quality guidelines.

He was asked about IP delivery and he said that IP delivery is not bad, but it is bad to cloak–serve up different content to Google than what everyone else sees. If you use IP delivery (for geotargeting content for example), you should simply geotarget the content to Googlebot, too.

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